For the purposes of the applicable data protection laws (the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR), together with any implementing legislation, in particular, the Data Protection Act 2018), the company responsible for your personal information is Toptree.
|2. Definitions and interpretation
We have to use some recognised terms in this policy to make it clear.
- "Data" - collectively all information that you submit to Toptree via the website. The definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
- "Data Protection Laws" - any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
- "GDPR" - the General Data Protection Regulation (EU) 2016/679;
- "Toptree", "we" or "us" - Toptree as detailed in the “Contact information” section;
- "User" or "you" - any third party that accesses the Website and is not either (i) employed by Toptree and accessing the Website in connection with the provision of such services; and
- "Website" - the website that you are currently using, www.toptree.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
- the singular includes the plural and vice versa;
- a reference to a person includes firms, companies, government entities, trusts and partnerships;
- "including" is understood to mean "including without limitation";
- reference to any statutory provision includes any modification or amendment of it;
For the purposes of the applicable Data Protection Laws, Toptree indred Spirit Stitchers UK is the "data controller". This means that Toptree UK determines the purpose for which, and the manner in which, your Data is processed.
|4. Data collected
We collect information that could be used to personally identify you, such as your name and contact details. We may also collect information that is not personal to you and not linked to your personal information.
Toptree may collect Data, which includes personal Data, from you:
- contact information such as your e-mail address, name, physical address or telephone numbers.
- IP address (automatically collected).
- information supplied to us via email, via our Website contact form, telephone or post.
Toptree will collect your Personal Information in a number of ways, including when you contact us through the Website, by telephone, post, e-mail or through the other means set out below.
|5. Data that is collected automatically
When you visit our Website, we may automatically collect information about your computer hardware and software such as your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, pages visited, links clicked, text entered, and Internet Service Provider. We may analyse and use this information to better understand how our users use the service, to maintain and improve our service.
|6. Information you provide when you register for our mailing list |
When you register to be added to Toptree mailing list, you voluntarily give us certain Personal Information, including your name and e-mail address.
|7. Information from third parties
We do not collect information about you from third parties such as social media networks.
|8. Our use of Data
We collect your personal information to perform the contract you enter into with us when you sign up to use our services. We also collect certain information when we have a good reason to do so.
We will not send you direct marketing emails from our partners unless you give us permission.
Toptree collects and uses any or all of the above from time to time in order to provide you with the best possible experience when using our Website. Specifically, Data may be used for the following reasons:
- internal record keeping
- improvement of our products / services
We may use your Data for the above purposes if we deem it necessary to do so for legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the "Your Rights" section below).
Toptree do not use your contact information to send you direct marketing emails from our third-party partners.
|9. Keeping Data secure
We'll keep your data secure.
We will use technical and organisational measures to safeguard your Data including the use of secured computers and servers.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us.
if you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit https://www.getsafeonline.org/. Get Safe Online is supported by HM Government and leading businesses.
|10. Data retention
We'll retain your personal information for no longer than is necessary. For more information, please contact us.
Unless a longer retention period is required or permitted by law, we will only hold your Personal Information on our systems for the period necessary to fulfil the purposes outlined in this Policy, or until you request that the information be deleted in accordance with your right of erasure (see "Your rights" section below).
Even if we delete your Personal Information, we reserve the right to maintain a copy for legal, tax or regulatory purposes, but in such event, we will do so only as long as necessary to fulfil those legal, tax or regulatory purposes. Please contact Toptree for more information.
|11. Personal Information access and disclosure
We will only disclose necessary Personal Information to third parties. We disclose your personal information to third parties such as service providers. We also disclose your personal information when we have your explicit consent, or if we are required to do so by law.
We will only disclose necessary Personal Information to third parties:
When we use vendors and partners to assist us in meeting business or operating needs, such as providing hotel accommodation for our tours, retreats or events, legal services, hosting our Website, communicating with users, delivering and improving our services, e-mail communication, invoicing and payments, customer support services and analytics. These service providers may only access, process or store Personal Information pursuant to our instructions and to perform their duties to us, and in accordance with applicable laws and regulations; or
when we have your explicit consent to share your Personal Information; or
when we determine that disclosure is required to protect the rights, property, or personal safety of Toptree and users of the Website, or to respond to lawful subpoenas, warrants, or requests by public or regulatory authorities, including requests by law enforcement authorities; or
if we sell some or all of our business or assets, we may disclose your Personal Information to the prospective seller or buyer of such business or assets, and if the transaction closes, then your Personal Information may be transferred to the buyer.
|12. Transfers outside of the European Economic Area
As part of the services offered to you through the Website, the Data you provide to us will be transferred to and stored in the United States and in certain circumstances, other countries outside of the European Economic Area (EEA). By way of example, a transfer of your Data may happen if one of our service providers is located in a country outside of the EEA.
We will only transfer Data outside of the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your Personal Information.
|14. Data security & integrity
The Toptree website is designed to keep your personal information safe, however, we cannot guarantee the security of information transmitted over the internet or similar connection.
Toptree is committed to taking reasonable and appropriate steps to protect the Personal Information that we hold from misuse, loss, or unauthorised access. We do this by using a range of technical and organisational measures including measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your personal information, please let us know immediately.
The Website is designed to secure the Personal Information you provide on computer servers in a controlled, secure environment, with protections from unauthorised access, use or disclosure. When Personal Information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
However, while we do our best to protect your Personal Information, we cannot guarantee the security of all data which is transmitted to the Website or to another website via the internet or similar connection. If we have given you (or you have chosen) a password to access certain areas of the Website, please keep this password safe.
|15. Your rights
You have rights in relation to your personal information. Just contact us to find out more.
Under the GDPR, you have various rights in relation to your Data, such as the rights of access, correct, erase, restriction, objection, & portability. Please note that these rights are subject to certain limitations set forth in applicable law.
To make any enquiries, exercise any of the rights above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of applicable laws. Please note that we may keep a record of your communications to help us resolve any issues you raise.
If you are not satisfied with the way a complaint you make is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK this is the Information Commissioner's Office (ICO). The ICO's contact details ca be found on their website at https://ico.org.uk/.
It is important that the data we hold about you is accurate and current. please keep us informed if your Data changes during the period which we hold it.
|16. Complaint resolution
If you believe that we have not complied with this Policy or your data protection rights, you have the right to file a complaint with the UK Information Commissioner’s Office, however, we hope that you'll attempt to resolve the complaint with us first. Please contact us for more information.
|17. Links to other websites
We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this Website or engage our services. If you believe a child or yours under the age of 18 has entered Personal Information, please contact us to have the data removed.
|19. Changes of business ownership and control
We may need to transfer your Data if we sell all or part of our business. We will take steps with the aim of ensuring your privacy is protected.
Toptree may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part ok Toptree Data provided by Users, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy notice, be permitted to use the Data for the purposes for which it was originally supplied to us.
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
This Agreement will be governed and interpreted according to the law of England and Wales.
Unless otherwise agreed, no delay, at or omission by a party exercising any right of remedy will be deemed a waiver of that, or any other, right of remedy.
This Agreement will be governed and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
|21. Contact information
Toptree welcomes your comments regarding this Policy. Please contact us via email.
For more information, please review our Terms of Business.
|22. Changes to this Policy
We will occasionally update this Policy to reflect company and customer feedback. Toptree encourages you to periodically review this Policy to be informed of how we are protecting your Personal Information.
|23. Toptree polocies
This policy forms part of our set of policies. If you have any questions please email us.
Terms of Business